How Do I Talk to a Real Person at the Social Security Office? | eHealth (2025)

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*Top considerations based on eHealth original February 2023 study of Medicare Consumer Sentiments.

1The nation's top plans based on Kaiser Family Foundation's

2023 Update and Key Trends report; analysis of 2023 CMS Medicare Advantage enrollment by firm.

†1.3 million people used eHealth to sign up for an insurance plan (including Medicare, Individual and Family, Ancillary, and Small Business plans) based on eHealth’s 2022 year's end estimated membership as reported on pg 53 of the eHealth® 2022 Annual Report.

[1] “Top Picks” are calculated by eHealth’s proprietary PlanPrescriber technology. By using a customer’s profile information, and data attributes they’ve provided through the website or an eHealth licensed insurance agent, customers can see up to three plan recommendations. A “Top Pick” is a plan that meets the most criteria established by the customer while a “Great Pick” meets slightly less criteria.

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The Medicare plans represented are PDP, HMO, PPO or PFFS plans with a Medicare contract. Enrollment in plans depends on contract renewal. Enrollment in a plan may be limited to certain times. Eligibility may require a Special or Initial Enrollment Period. eHealth and Medicare supplement insurance plans are not connected with or endorsed by the U.S. government or the federal Medicare program.

We do not offer every plan available in your area. Currently we represent 193 organizations which offer 4,264 products in your area.

Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.

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How Do I Talk to a Real Person at the Social Security Office? | eHealth (2025)
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